Packaging & Shipping
FAQ
ABOUT HENGYANG YOUR CONCERNS
What are your main business?
We are mainly engaged in the overseas wholesale business of auto parts, such as Spark Plugs, Ignition Coil, Fuel Pump, Auto Filter, TPMS and various kinds of Sensors.
Are you trading company or factory?
We are manufacturer for some auto parts,we have our own factory. At the same time, we have the deep cooperation with other factories, and distribute many other auto parts.
Which countries have you exported?
ASIA: Iraq, Lebanon, UAE, Turkey, Malaysia, Vietnam, Laos, Thailand, Syria Saudi Arabia. EUROPE: Russia,Kazakhstan, Turkmenistan,Azerbaijan, Ireland. OCEANIA: Australia,Fiji,Kiribati, AMERICA: Panama, Bolivia, Canada, Peru, Chile, Paraguay, Guatemala, Barbados. AFRICA: Nigeria, Angola, Ghana, Egypt, Uganda, Burkina Faso, Libya, Mozambique. The above are just some of the countries we have exported.
ABOUT PRODUCTS
What are your products?
Our products include Spark Plugs | Ignition Coils | Fuel Pump | Stabilizer Link | Tie Rod End | Shock Absorber | Filters | Bearings | TPMS | Airbag Clock Spring | Water Temperature Sensor | Camshaft Position Sensor | Crankshaft Position Sensor | Throttle Position Sensor | Fuel Injector | Oil Pressure Sensor | Air Flow Sensor | Ignition Wire Set | Oxygen Sensor | Manifold Pressure Sensor | Parking Sensor and so on.
Can I get your samples?
We can supply the sample if we have ready parts in stock, but the customers have to pay the sample cost and the courier cost.
Do you give any guarantee to your products?
Yes ,we have 1 years quality guarantee.
What will you do for quality complaint?
- We will respond to customer within 24 hours. 2.Our QC will retest the same stock items. If find quality problems, we will compensate accordingly.
Does the product have a warranty?
Yes, 1 year or 30000km.
ABOUT ORDER
What is the MOQ for each items?
If the items we have stock, there is no limitation for moq. Normally MOQ as 20pcs is acceptable, and the specific quantity depends on the product category.
ABOUT PAYMENT
Can I pay the deposit first?
Yes, you can do deposit for 30%,and do balance before delivery.
What is your terms of payment?
T/T 30% as deposit, and 70% before delivery. We'll show you the photos of the products and packages before you pay the balance.
ABOUT DELIVERY
What is your terms of delivery?
EXW
How about your delivery time?
Generally, it will take 15 to 25 days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order. if orders in stock, can sent goods 2-7working days.
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